Customer Reviews

In the age we live in, it is of course now almost routine to seek the views and experiences of other people before making a decision on which company is going to get your business. We think this is a great idea, and have been sharing what our customers say about us for many years.

DAVID & ALISON, EAST LOTHIAN

“My experience of dealing with Ashley Ann was exceptional from my first visit through to the post installation check visit. Everyone was completely professional and everything happened when I was told it would rather than waiting around for workmen who didn’t appear. I would highly recommend Ashley Ann to anyone as their attention to detail was flawless.”

DR & MRS FINDLAY, THURSO

“The whole experience was excellent from seeing Alasdair and Abbe in the showroom to final fitting.”

DR. BROOKES, THURSO

” “My experience of dealing with Ashley Ann was exceptional from my first visit through to the post installation check visit. Everyone was completely professional and everything happened when I was told it would rather than waiting around for workmen who didn’t appear. I would highly recommend Ashley Ann to anyone as their attention to detail was flawless.”

MISS SUTHERLAND, THURSO

“I’m absolutely delighted with how my kitchen has turned out and I love showing it off.”

MR & DR HUNTER, EDINBURGH

” Choosing Ashley Ann for our kitchen was a very good decision. I chose them out of all the other kitchen suppliers – the quality is excellent, the value for money is outstanding. And they do painted kitchens. Ashley Ann was very good to work with – we have been impressed by the professionalism and commitment of all their people we have come into contact with. Kelly, our designer, has delivered exactly the kitchen I wanted, no easy task, as I know I am a fussy customer! There were many, many points to discuss and decisions to make, but Kelly patiently helped me through it. The result is an absolutely beautiful kitchen, totally functional, and fun to be in. The whole family loves it. We are beyond thrilled! I would definitely advise anyone looking for a new kitchen to go to Ashley Ann.”

MR & MRS ADAMS, BOTHWELL

” We have nothing but praise for the way Katie and the staff handled all the work before, during and after the installation of our kitchen. Her attention to detail and information regarding the work was extremely helpful. We would have no hesitation in recommending Ashley Ann Kitchens to others who are looking to replace their kitchen.”

MR & MRS ANDERSON, BANNOCKBURN

” We were both impressed with the service we received from Christine, she was professional from the start and helped us create the kitchen of our dreams within the budget we had. We were constantly updated on the design and ordering process and any issues were always dealt with promptly and efficiently. The finished kitchen has met all our expectations and we would not hesitate to recommend Ashley Ann Kitchens to our friends and family.”

MR & MRS AULD, MILNGAVIE

” Our experience of working with Ashley Ann has been a pleasure from the moment we first visited the showroom. The designer we worked with could not have been more helpful and understanding of our requirements. She listened carefully to our brief and came up with a design which exceeded our expectations. She helped us with decision making regarding materials and advised us very fairly on costs. All the tradesmen who were involved in the installation were delightful, and when we had a small problem they returned immediately to help to resolve it. We now have a kitchen which has transformed our house and also the way we live; we could not be happier with the completed design.”

MR & MRS BRUNTON, EDINBURGH

” We ordered our kitchen from Ashley Ann Edinburgh in August 2012. Dealing with Kelly was a pleasure. She was very helpful when choosing the design, layout, and appliances. Our kitchen is cream high gloss handle-less cupboards with grey Silestone worktop and looks amazing. We love our new kitchen and have had countless compliments from friends & family. We would recommend Ashley Ann to anyone looking for a beautiful kitchen with excellent service and at a great price.”

MR & MRS CAMPBELL, INVERNESS

” We found the experience of choosing our kitchen very straight forward. We wanted an Ashley Ann kitchen as the quality complimented the rest of the house and we like the fact Ashley Ann is a highland company so our money stays in the Highlands. We had a clear vision of the design and style and Dean made it come to life. Seeing the plan on the large TV screen really helped in the designing and it enabled any changes to be done there and then and reviewed again. Dean’s knowledge of the integrated products ensured we made informed decisions to get the best products for us. We chose a Corian worktop in artic blueberry (I think) and it looks stunning. The Corian is provided and installed by a company from Glasgow and the fitters were excellent. We had the install done by our own workmen who were carrying out work in other parts of the house. The microwave we received opened the wrong way, my fault for stipulating the wrong product code. It was no problem for Dean and he re-ordered and dropped off the correct one within days of my call. So, very pleased with the design, the kitchen units, the appliances and the services of your experienced designer. Everything arrived when it was due to arrive and nothing was missing. We would definitely use Ashley Ann again.”

MR & MRS CASSIDY, ARMADALE

” I started my search for a new kitchen in January 2013. After a lot of research, I opted for Ashley Ann as it was a local company and had a wide choice of units/finishes. From start to finish, the staff was always helpful, friendly… and above all, definitely patient, as to the amount of times I changed my mind. Abbe was my designer, and she listened to ’my ideas’, ‘my wants’ and ‘my not wants’. Three months later, the kitchen design was complete… and Abbe exhausted! My kitchen was delivered on time and installed in May 2013. The quality of the kitchen is excellent, and I am exceptionally happy with the finished end result. I am now the proud owner of my dream kitchen, which is the heart of our home. All in all, Ashley Ann were a pleasure to deal with. A very big thank you to Alasdair, Abbe, and Kelly.”

MR & MRS COBB, NORTH AYRSHIRE

” We are very pleased with our kitchen, and found Katie very pleasant and good to work with. Also Paul who fitted it.”

MR & MRS CREE, MILNGAVIE

” From our initial visit to your showroom in Glasgow, to the completion of the fully functional kitchen, my wife and I are completely satisfied with the end result. The quality of the kitchen, the professionalism, and dedication shown by Susie throughout our consultations made our journey with Ashley Ann all the more enjoyable. I would also like to comment on the delivery process which all went according to plan and the fitter Paul was of the highest standard. We would not hesitate in recommending Ashley Ann.”

MR & MRS CUTHBERTSON, KILMARNOCK

” Our complete experience with Ashley Ann from design to fitting was very smooth and professional. Katie took a lot of time over the designs, showing us many options and ideas. This resulted in a kitchen at the heart of our family home that we are delighted with.”

MR & MRS DONALDSON, DALKEITH

” We really like our kitchen. The grandchildren describe it as “cool”. Alistair describes it as “Ice Station Zebra”. They especially like the mood lighting and painted some ceramics to decorate the shelves. Our new ovens and hob are excellent, particularly the slide away door.”

MR & MRS DUNCAN, EDINBURGH

” From our initial enquiry to completion of our kitchen, we found Ashley Anne to be excellent in terms of customer service, attention to detail and response times. This is reflected in the finished kitchen and we are very pleased with the quality and workmanship of all aspects of the completed installation.”

MR & MRS EADIE, GLASGOW

” We are absolutely delighted with our Ashley Ann kitchen and we have already recommended them to a couple of our friends.”

MR & MRS FENWICK, GARVE

” Our whole experience with Ashley Ann was made enjoyable and stress free from the moment we walked into the showroom until the fitting team finished the installation. Our designer, Elaine, listened to our ideas and immediately connected with what we wanted to achieve. Her thoughts and expertise gave us answers and solutions on every aspect of our kitchen. From cupboards to colours, appliances to worktops all advice was given with care, patience and attention to detail. During the design process, we were provided with detailed plans and colour images of exactly what our choices would look like. These were invaluable as we tweaked this and that as we worked towards achieving our dream kitchen. The finished kitchen is stunning and a joy to be in and use. It’s a great product delivered by a great team. Ashley Ann did such a good job understanding what we required, that after the first visit we couldn’t imagine going anywhere else.”

MR & MRS HARRISON, GLASGOW

” Having previously purchased our kitchen from Ashley Ann, we had no hesitation in approaching them again to design, recommend fixtures and install our bathroom. Katie was welcoming and very pleasant, there was no pressure put on us but she was there to answer any question. Fitting was by Paul Thompson who is a very clean worker, he evens hoovers up behind himself plus he arrived punctually on all occasions. I am completely satisfied by the service from both Katie and Paul and would have no hesitation in recommending Ashley Ann to any prospective customer.”

MR & MRS HILLCOAT, GLASGOW

” Our new kitchen has become the focal point of our home and has attracted lavish praise from everyone who has seen it. The quality of the units and appliances represent great value and the end result is nothing less than spectacular.”

MR & MRS JUDD, LEATHERHEAD

” Working with Kelly and the Ashley Ann team on the design and configuration of our kitchen enabled us to bespoke the end result to our specific needs. In addition to the quality finishes of the product produced at the Wick factory, I, as an engineer, specifically liked the detail built into the kitchen, such as a metal edging strip protecting the corners of the island and the metal base within all of the units housing sinks, delivering function in addition to form. Dimensioning was made slightly more difficult as the design team was unable to visit our house due to the distances involved, but with their flexibility and a superb surveyor from the company supplying the work surface meant the end result fitted like a glove and is a real pleasure to use.”

MR & MRS KENYON, INVERNESS

” Great result thanks to everyone at Ashley Ann Kitchens. Thoughtfully designed by Dean and expertly fitted by Paul and the rest of the team. Fantastic kitchen to work in!”

MR & MRS LEE, PERTH

” The Ashley Ann experience was very smooth from start to finish, very much thanks to Morag. A friendly welcome when we walked in was followed up with a very professional approach that allowed us to develop a great kitchen within our budget (more or less…..).”

MR & MRS MCALLISTER, DENNY

“Our experience with Ashley Ann was first class. Katie was extremely patient and helpful. We had some ideas for what we wanted but Katie helped us to refine them. She showed us some illustrations for potential layouts, which enabled us to reach a final decision on what was best. The actual kitchen which was fitted is a delight. It looks great and is a pleasure to cook in.”

MR & MRS MCDONALD, CAIRNEYHILL

” We dealt with Heidi who was absolutely great with us from our very first meeting to discuss our design requirements and through to installation and beyond, including visiting us to ensure we were happy with everything. Couldn’t ask for any more from her or indeed Ashley Ann.”

MR & MRS MCDONALD, PENICUIK

” Jackie and I would like to say how happy we are with our new kitchen. The design, the standard of the units and the installation were all excellent. Kelly was very patient and flexible during the design process as we changed our minds several times about various aspects of the design. We would be very happy to recommend Ashley Ann to others.”

MR & MRS MCKEE, EDINBURGH

” We had quite specific ideas in our head for our new kitchen in one sense, however, appreciated the guidance provided by Heidi on our first visit to Ashley Ann in Edinburgh. We knew we wanted a handle less system, that we would fit the kitchen ourselves and what our budget was. We took guidance on the most efficient layout, electrical goods, and colour/ product options. Heidi was with us every step of the way, patiently tweaking designs when we got down to the nitty-gritty. The kitchen arrived with all its components clearly labelled and ready for assembly. There were a few hiccups as this was the first of its kind, however, Ashley Ann followed through and provided expert guidance to help us achieve the finished article. The result: a fabulous streamlined kitchen utilising every nook and cranny of our kitchen. We are delighted with the result and enjoy our new room every day.”

MR & MRS MCLAUGHLIN, GLASGO

” We came across Ashley Ann mainly because they had a local showroom. The service and attention to detail from designer Angela Kerr was fantastic from start to finish. She listened to what we thought we wanted and made many helpful suggestions, while never being pushy. We needed a wall knocking down as part of our project, and the kitchen fitter David did all of that will ease – nothing was too much trouble for him. The kitchen was installed on time (JUST before Xmas). David returned to finish some small snagging jobs. We noticed there was a chip from the corner of our island. Angela had ordered a replacement before we had even asked her to. Service cannot be faulted. Design cannot be faulted. Installation cannot be faulted. It was a very positive experience from beginning to end.”

MR & MRS MCRONALD, ABERDEEN

” I am absolutely over the moon with my new kitchen. Everything feel so modern and new. I absolutely love it.”

MR & MRS PATERSON, TURRIFF

” From the very first visit to Ashley Ann and meeting Peter Eddowes, our confidence in their ability to realise our imagined kitchen concept. Where other kitchen companies shook their heads and suggested it was rather difficult, Pete took the ideas seriously and asked for time to consider solutions. We were delighted with his attention to detail and determination to ensure that we were happy with everything.”

MR & MRS POLLARD, THURSO

” We are absolutely over the moon with our kitchen and love how this open plan space flows in our house. Everyone that comes round comments on how lovely our new kitchen is. We were very happy with all aspects of both product and service from Ashley Ann.”

MR & MRS POTTS, WICK

” We were delighted with the professional and personal way we were dealt with from our first enquiry through the design phase to final installation. We were impressed with the thought put into the layout and the way our wishes were incorporated into the final design. The installation was carried out in a thoroughly professional manner. It was done on time and to budget and we would recommend Ashley Ann to anyone considering a new kitchen.”

MR & MRS ROBERTON, ARDROSSAN

” I am very pleased with my kitchen and Angela did a fantastic job.”

MR & MRS SINCLAIR, STAXIGOE

” From start to finish I was impressed with the service I received. The design was completed in the showroom where I could see all the available options and how they would look together. Installation was efficiently carried out on schedule with minimal disruption and I’m delighted with the quality and finish of my new bathroom.”

MR & MRS SMITH, EDINBURGH

” We have been genuinely very impressed with the enthusiasm, professionalism and helpfulness we received throughout our whole experience with Ashley Ann kitchens Edinburgh and we are delighted with the finished product.”

MR & MRS SNEDDON, TULLIBODY

” The best decision we made decision was choosing an Ashley Ann kitchen, the whole process from choosing the product and design to fitting was made easy by the professionalism of the Ashley Ann team. We absolutely love our kitchen and it is admired by everyone who visits. I would highly recommend Ashley Ann.”

MR & MRS SUTHERLAND, THURSO

” I found Ashley Ann an excellent company to work with from start to finish, nothing was too much of a problem for them. First class workmanship on the fitting of our bathroom. I would highly recommend them.”

MR & MRS THOMSON, LONGNIDDRY

” The extension to our house was all about the kitchen and how we could use this space. Heidi helped us to turn our long list of requirements into a successful design that works perfectly, whether it’s breakfast at 5am before our kids go to swimming training or a dinner with friends. Throughout the process, we had lots of great advice based on the designer’s past experience. Given that this was one part of a larger project it was essential that things happened as promised – they did and Heidi was in regular contact, including site visits, to ensure everything ran smoothly.”

MR & MRS WALKER, CARLUKE

” From first to last we found Ashley Ann staff to be well informed, attentive and patient as we considered the details of our new kitchen. The design and installation were of a very high standard, with attention to detail in addition to a well constructed and quality product. We are delighted with our finished kitchen and thoroughly enjoy using it.”

MR & MRS YOUNG, BALFRON

” We were very impressed with the service from Ashley Ann, especially Katie and Paul, our fitter. I hope Katie is successful, we love our kitchen and cannot fault the design.”

MR COUBROUGH & MS AULD

” We love our new kitchen and Katie has done a fabulous job of designing the kitchen we dreamed of. Ashley Ann kitchens have provided us with a great experience. Visiting the showroom really opened our eyes to different ideas such as combining the painted and solid wood cabinet doors. Katie was great at showing us all the different options and was in close contact at every step. Our kitchen is now truly at the heart of our home where I love to spend time, when I can, cooking for friends and family.”

MR & MRS STUART

” I was really happy with my experience with Ashley Ann. Heidi in the Edinburgh showroom is great and I am thrilled with my kitchen. Ashley Ann are a great Scottish company and it was a pleasure to deal with them.”

NEIL MCKEAND OF RED DOOR COTTAGES

” We were very clear what we wanted, and Mary impressed us by how carefully she listened to our requirements and how quickly she responded to our requests. Red Door Cottages has used various kitchen companies over the last 13 years, including Clive Christian and Callum Walker Interiors. For this particular house, we wanted to test a Scottish-produced kitchen in terms of cost, design, and efficiency, with a view to using the company again in the future. We were impressed by Mary Logan in the Stirling showroom. Her attention to detail and product knowledge and patience and listening skills were really commendable. The kitchen arrived exactly on schedule, very well packaged, with helpful delivery staff dealing with everything. We enhanced the kitchen units with good quality appliances and the overall effect is functional, friendly and exactly what we were looking to provide – the heart of the home! We have already recommended Ashley Ann, and will certainly consider using the company again.”